The hardware, in full detail.

The CT Touch is the room terminal the ward works from. It shows which locations are calling, colour-coded by priority and legible at distance, and carries the speech path: staff can answer a call from the wall, speak to one room, address a group of rooms, or make a broadcast announcement from a single key.

Its integrated RFID reader registers staff attendance automatically with user identity, giving a per-user audit trail without anyone pressing anything. Two presence levels are supported as standard, and different call types can be assigned to each, so an emergency reaches everyone while a routine call reaches the assigned carer.

It connects over IP structured cabling, conventional bus or star wiring, and mixed topologies can coexist in one installation. That matters on refurbishments: existing cable can stay in service while new areas run IP, and in IP configurations the embedded Emergency Call System keeps basic call distribution alive if a network switch fails.

The dome lamp is how a corridor reads a ward at a glance, and this one is built so it can be trusted: each of its four LED segments is individually monitored, so a failed segment is reported as a fault rather than quietly going dark. Multiple segments lit together give long-distance visibility of alarm calls along a corridor.

Colours and combinations are freely configurable (white, red, green and yellow/blue as standard, with magenta, cyan, violet and brown available), covering call types, staff presence, cardiac indication, WC emergency and room states such as quarantine, needs-cleaning or available.

The version with integral electronics also acts as the room controller: it drives and supervises the room's calling units and reports their status back to the main control unit. Eight monitored inputs with configurable outputs bring third-party equipment (drug cabinets, dialysis machines, assistive care units, even the fire alarm) into the same signalling scheme, each shown in its assigned colour. A lower-cost slave version without electronics works as a repeater, and a clip-on sounder module adds audible signalling without extra wiring.

The badge closes the gap between what happened and what was recorded. When a carer enters a room, their presence registers automatically against their identity: no button, no forgotten press, no unlogged visit. The record carries user and timestamp, building the audit trail response-time reporting depends on.

Presence drives behaviour, not just records: with presence registered, call routing can change. A call in the room reaches the carer already there, escalation timers adjust, and a second call level becomes available. Badges come in several form factors and work with the infrared and RF sensors that connect directly to the room terminals.